HR Service Delivery

hr service delivery

Modern HR Service Delivery Models

The federal government continues to shift business models, governance models, technologies, and policies. All the while, changes to workforce demographics influence the way HR organizations must conduct business and respond to their customers: the employee.

The way in which HR business once operated is no longer viable, and leaders are scrambling to reposition their organizations and retool their workforces to become strategic business partners and advisors.

hr service delivery

Effective HR Service Delivery offers a framework for how an organization delivers integrated HR services to its employees.

Advisory Support to Help HR Leaders:


Conduct market research and assess vendor capability


Develop and evaluate options to find the right blend of strategic and operational (transactional) support that work within the framework of departmental guidelines and meet internal workforce development needs


Select a service model and plan for the transformation to address how the selected model will interact with its partners and stakeholders


Execute the plan, integrating implementation of new technology, documentation of process changes, and engagement of stakeholders to improve awareness and adoption


Develop metrics to assess efficiency and make improvements in real time

Leveraging intimate knowledge of government mandates, departmental HR models, service providers, and agency capabilities, GovStrive offers its clients a proven framework and process, supported by turn-key tools and templates to reconfigure HR operations and technologies, and support implementation.

Our HR Service Delivery Model will help:

  • HR Specialist time on transactional, administrative tasks
  • Outdated processes and patterns of work
  • Manual, siloed systems
  • Operational costs
  • Organizational productivity
  • Streamline, consistent processes
  • Understanding of employee needs
  • Timely, high-quality, high-touch customer service
  • HR Specialist availability for strategic, mission-related tasks

Want to Learn More About the Power of GovStrive?

GovStrive provides a superior and personalized experience for our clients. By customizing tested and effective methodologies and tools, our teams of consultants, HR Specialists and advisors are able to address the root cause of organizational challenges to achieve impactful results.

Management Consulting

We drive innovation and efficiency for HR and Civil Rights organizations to improve workforce performance, save money and enhance decision making, while helping maximize strategic and operational capabilities.

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Managed Services

We provide support and services to help HR teams remain nimble and focus on the most critical components of their operational objectives.

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Workforce Solutions

Innovative cloud-based SaaS solutions that provide federal human capital leaders with powerful data and insight to improve strategic and operational decision making.

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Check out our Corporate Overview

We’re here when you need someone to tackle complex federal workforce and HR problems through collaboration, innovation, and experience.