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Business Process Reengineering
& Documentation

business process redesign

IMPROVING BUSINESS OPERATIONS

As federal human capital leaders look to transform their HR organizations, it’s recognized that successful organizations are systems comprised of people, processes, and technologies. Changes to any one component significantly impacts business operations and the organization’s ability to successfully and efficiently achieve its mission.

Whether managing and implementing new technology, transforming business operations, or increasing overall productivity, federal HR organizations are continually challenged to change and modify their business processes – and educate their workforce on these changes to ensure smooth execution.

GovStrive business process redesign and reengineering teams work closely with various stakeholders to understand your agency’s current state and what is required to reach your desired state. Our thorough analysis, methodology and toolkits are proven to transform the way federal agencies work – all according to your agency’s unique challenges and needs.

Well-documented and well-understood business processes form the foundation for building a balanced organization and high-performing workforce.

OUR FOUR-STEP APPROACH TO BUSINESS PROCESS IMPROVEMENT INCLUDES:

CURRENT STATE ASSESSMENT

Collecting data and artifacts of the current-state operational environment forms a visualization of the problem areas, and then serves as the foundation for building a roadmap to achieve future-state improvements.

Future State Design

Documenting the future-state process to integrate new technology, service delivery models, and workforce roles helps imagine how process should operate.

Gap Analysis

Analyzing the gaps between current-state and future-state seek to identify and address additional outputs - such as related process work, policy changes, training needs, process-related deliverables (e.g. forms) etc., - that may require modifications

Roadmap for Transformation

Designing a delivery model and implementation plan that improves customer service and organizational performance by increasing cycle times, improving quality, and eliminating operational redundancies.

We work with our clients to redesign and reengineer their business processes, training documentation, job aids, and SOPs to maximize efficiency.

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Improving Federal Work Environments Through Data-Driven Insights

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