EXPERTISE TO BOOST SERVICE AND RETENTION
Providing benefit and retirement services to federal employees is a time-sensitive process where accuracy and efficiency are critical and often make the difference in retention of key employees.
GovStrive offers seasoned HR Specialists, equipped with deep subject matter expertise in federal civilian benefits programs, including health, life, Thrift Savings Plan (TSP), Flexible Spending Account (FSA), retirement counseling, computations, and processing for Civil Service Retirement System (CSRS), Federal Employees Retirement System (FERS), and CSRS offset.
Our in-depth understanding of the programs, coupled with our experience processing elections in HR and benefits technology systems, enables HR organizations to provide superior, high-touch customer service to its employees.
Advice and guidance related to eligibility for coverage, interpretation of rules and regulations, and changes made by OPM in processing procedures for the Federal Employees Benefits Program
Guidance and counseling to employees and annuitants concerning their rights and benefits
Counseling for bereaved family members to provide them with information and assistance related to survivor benefits, annuity, life insurance, health insurance, and TSP
Research and interpretation of regulations, directives, and statutes to establish procedures and operating instructions to inform HR organization processes
Knowledge of federal retirement and benefits procedures, to include supporting software to compute retirement estimates and process benefit elections
Composition of correspondence, bulletins, policy directives, and other materials or presentations
Liaison support with organizations outside the agency or department such as OPM